Event inbox and group emails right inside your event tool

With iveo you connect a Google Workspace mailbox per event and answer correspondence where the event lives. Under “Mailings” you write to the team by role, to speakers, registrants or submitters, with templates for subject, text and groups.

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An event generates a lot of correspondence: questions from speakers, partners and guests, agreements within the team, announcements to everyone involved. The event inbox brings these emails to where the event lives. You connect a Google Workspace mailbox, work through the conversations together, and see through assignment, status and internal notes who is looking after what.

Announcements to whole groups

For announcements you do not write to each person individually. A mailing reaches the event team by role, all speakers, the registered attendees or the submitters, and a template keeps subject, text and groups for next time. You only write to registered attendees about matters relating to the event, not for advertising.

iveo also sends many emails straight from the step you are working on, without you writing them yourself: the Zoom info when you switch a person to virtual, the invitation to interpreters, the request to the moderator, or the request for completion to several submitters at once.

How it works

How to use Emails & Event Inbox

Connect a mailbox
Under “Inbox” you click “Connect Gmail” and connect a Google Workspace mailbox, one per event. New emails then appear in the event inbox.
Assign conversations
With “Assign to me” you take on a conversation, and the member search lets you hand it to someone in the event. You record agreements in internal notes, and the status shows what is open, in progress or resolved.
Reply right in iveo
With “Reply” or “Reply all” you write right in iveo, and the email goes out from the event's address. Drafts, search and filters help you keep track.
Send a group email
Under “Mailings” you start an email to groups with “New mailing”: the event team by role, speakers, registered attendees or submitters.
Save templates
You store recurring emails as a template. It saves the subject, the text and the selected groups.

FAQ

FAQ: Emails & Event Inbox

More questions? Get in touch or start straight away in iveo.

Which mailbox can I connect?

A Google Workspace mailbox, one per event. A private @gmail.com account can be connected but cannot send. Sub-events do not inherit the parent event's mailbox.

Who can use the inbox?

The event's Producers. The inbox is not visible to other roles. In the event sidebar a badge shows how many conversations are still open.

Can I see in Gmail what happens in iveo?

Yes. A conversation's status in iveo is mirrored back to the connected mailbox as a Gmail label.

Who can I send group emails to?

To the team by role, to speakers, to registrants and to submitters. Templates save subject, text and groups, so you do not have to set up recurring emails from scratch.

Which emails does iveo send on its own?

For example the Zoom info to virtual speakers, invitations to interpreters, moderation requests and calendar entries for booked briefing calls. For submissions you set the sender name and reply address under Settings → Emails.

Which language do the emails go out in?

You set the language of registration and confirmation emails per event. The Zoom info and interpreter invitations go out in the event's language.

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Announcements to whole groups

How to use Emails & Event Inbox

Connect a mailbox

Assign conversations

Reply right in iveo

Send a group email

Save templates

FAQ: Emails & Event Inbox

Set up your first event in iveo